Shipping

Where does Gemondo ship to?

Please see below details of our current shipping destinations. For the following countries all prices include relevant duties and taxes included (Australia, Germany, France, Ireland, The Netherlands, Italy, Spain)

Please note if delivery is for the EU but outside of these listed countries, duties and taxes will be payable by the recipient on orders over €150 (Roughly £129).

Please find your country below for shipping charges and timeframes

United Kingdom ⌄
Order Value Standard
2-5 Working Days 		Standard Tracked
2-3 Working Days 		Expedited Delivery
Next Working Day
Under £50 Free £2.99 £7.95
£50-£250 n/a Free £7.95
£250+ n/a n/a Free
France, Germany, The Netherlands & Ireland ⌄
Order Value Standard
7-10 Working Days 		International Expedited
2-3 Working Days
Under €175 (<£150) €8.75 (£7.50) €23.50 (£20.00)
€175 - €290 (£150-£250) Free €23.50 (£20.00)
€290+ n/a Free
Spain & Italy ⌄
Order Value Standard
7-10 Working Days 		International Expedited
2-3 Working Days
Under €150 (<£129) €11.65 (£10.00) €25.50 (£22.00)
€150 - €290 (£129-£250) n/a €25.50 (£22.00)
€290+ n/a Free
Australia ⌄
Order Value Standard
7-13 Working Days 		International Expedited
2-4 Working Days
Under $287 AUD (<£150) $19.00AUD (£10.00) $54.00AUD (£28.00)
$287-479AUD (£150-£250) Free $48.00AUD (£25.00)
$479AUD+ (£250+) n/a Free
United States ⌄
Order Value Standard
7-10 Working Days 		International Expedited
2-3 Working Days
Under $190 (<£150) $13.00 (£10.00) $25.50 (£20.00)
$190-318 (£150-£250) Free $13.00 (£10.00)
$318+ (£250+) n/a Free
Canada ⌄
Order Value Standard
7-10 Working Days 		International Expedited
2-3 Working Days
Under £150 £10.00 £22.00
£150-£250 Free £20.00
£250+ n/a Free

 

UK DELIVERY

Orders placed before 2PM GMT Monday to Friday and items will be dispatched on the same working day. This excludes bank holidays, special or bespoke orders.

Standard UK Delivery: Aims to deliver your order in 2-3 working days, including Saturdays. Please note due to staff shortages and the pandemic situation this service can take up to 10 working days.

Expedited UK Delivery: Guaranteed next working day delivery when ordered before 1pm Monday to Friday.

Working days are Monday to Friday, not including Saturdays, Sundays or Bank Holidays. With the exception of Economy 2nd Class delivery, all other services we use require a signature on delivery. If you miss the delivery, a card will be left to let you know a delivery has been attempted. 

 

INTERNATIONAL DELIVERY

International Standard Delivery: Aims to deliver your order in 7-10 working days. This can take up to 14 working days depending on the country and carrier. 
 
Expedited International Delivery: Aims to deliver your order up to in 1-3 working days.
 
For deliveries to addresses outside the UK, we use either Landmark Global or Royal Mail Internationl (The best service at the time of your order will be chosen). Once the package has left the jurisdiction of the UK Post Office, it is subject to the delivery performance of the postal service of the recipient's country.
 
We appreciate that delays can take place at no fault of your own and in the event of a delay we will always endeavour to get your jewellery to you as quickly as possible.
 
For more information on delivery, please go to our FAQ page
To find more information about these delivery services, please visit: http://www.royalmail.com/
 
It is our policy that first orders over £100 will automatically be sent to the cardholder's address.

Cancellations

If you wish to cancel an order we will always try our best if notified as soon as possible or the order has not already been processed. Unfortunately, once orders have been placed we are unable to change details or amend items within the order.